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Terms & Conditions

Terms of use
By using this website you agree fully to our terms and conditions. This takes effect immediately upon your first use of Canvas Flags. If you do not agree with the following terms please do not access this website. The information on goods or services included on the website is accurate to the best of our knowledge and we do our best to correct mistakes promptly. If you have any concerns or questions regarding information on our site, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Pricing
Canvas Flags reserves the right to occasionally change prices and withhold special offers without notice.

Payments
We accept Debit and Credit Card payments via 100% secure payment gateway. We also accept PayPal payments. Please note we will only start the production process once the payment has been completed.

Completed orders
Canvas Flags will ensure that each order is produced to the best possible standard but reserves the right to supply goods which differ slightly from the ones advertised in terms of colour or size. Please beware that the appearance of the product on the screen may vary from actual good delivered. If there is an error with the good on the part of Canvas Flags, our liability is limited to correcting the order to your satisfaction. Please ensure you take this into consideration when ordering.

Cancellations
Once we have received the payment and started the production process, we cannot cancel any order. However, should you have any problems with your order, please contact us and we will do our best to resolve it.

Delivery
We aim to despatch the goods within 3-5 working days from the receipt of cleared funds. Canvas Flags despatch goods via Royal Mail or courier companies. Once the goods are despatched, we have no control over the delivery process for which therefore we cannot be held responsible. Occasionally there may be delays with shipment as a result of accidents, disruptions or customer’s address. We will not be liable for consequential loss which may result from those circumstances.

Returns
Canvas Flags does not accept returns unless previously arranged. We will however accept returns if the goods are damaged due to delivery. Please inspect your package upon delivery as we cannot accept liability for damaged or missing items unless this is brought to the attention of the delivery company and recorded when signing. Only on receipt of the damaged item will we reprint and redeliver the order to the same address.

Please note: Refunds will only be issued in exceptional circumstances at management discretion. Please take this into consideration when ordering.

 

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